Job Description

Job Title: Online Sales & Customer Support Agent

Location: Remote
Job Type: Part-time, Permanent
Pay: ₹5,000 - ₹10,000 per month

Key Responsibilities:

• Respond to incoming queries via CRM.

• Guide customers with product recommendations and care tips.

• Convert potential leads into confirmed orders.

• Handle post-sale queries like delivery issues or plant care support.

• Maintain records of conversations and update daily sales/feedback reports.

Required Skills:

• Excellent written and spoken English (Hindi is a plus).

• Friendly, patient, and customer-oriented attitude.

• Good typing speed and ability to handle multiple chats.

• Basic knowledge of plants or willingness to learn orchid care.

• Comfortable using tools like Google Sheets.

What We Offer:

• Fixed salary + sales incentives.

• Accommodation Provided.

• Training on orchid products and customer handling.

• Opportunity to grow with a premium brand in the gardening industry.

Schedule:

• Shift: Day shift

Supplemental Pay:

• Commission pay

• Performance bonus

Application Deadline: 15/04/2025

Expected Start Date: 01/05/2025

Let me know if you need any further changes or additional details!

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