Job Description

Chat Support Executive – Alappuzha, Kerala

Job Details

???? Pay: ₹12,000 - ₹15,000 per month
???? Job Type: Permanent | Full-time
???? Location: Daksha Group Corporate Office, Alappuzha (On-site)
???? Shift & Schedule: Night shift

Eligibility Criteria

✅ Age Range: 21–32 years
✅ Education: Minimum bachelor’s degree with proficiency in computer applications
✅ Typing Skills: Minimum typing speed of 20 words per minute
✅ Preferred Traits: Hardworking, smart, and proactive individuals

Job Summary

We are looking for proactive and customer-focused individuals to join our team as Chat Support Executives.

The ideal candidate will excel in managing customer interactions, handling orders, and ensuring a seamless service experience.

Key Responsibilities

???? Customer Interaction – Manage customer conversations via WhatsApp and other chat platforms with professionalism and efficiency.
???? Order Management – Handle the ordering process and ensure all customer requirements are accurately recorded.
⏳ Timely Responses – Provide quick and effective solutions to customer inquiries.
???? Data Management – Update and maintain customer records and order details systematically.
???? Team Collaboration – Work closely with team members to address customer concerns and enhance service quality.

Who Should Apply?

This role is perfect for individuals who:
✔️ Have a passion for customer service and enjoy interacting with customers.
✔️ Possess a keen eye for detail and can handle multiple tasks efficiently.
✔️ Can quickly adapt to changing environments and work well under pressure.

Join us and be a part of Daksha Group’s mission to deliver exceptional service! ????

Perks & Benefits

???? Performance Bonus – Get rewarded for your hard work!
???? Stable Career Growth – Work in a permanent, full-time position.
???? Collaborative Work Environment – Be a part of a dynamic and supportive team.

???? Work Location: In-person (Alappuzha, Kerala)

Ready to Join Us? Apply Now! ????