Job Description

Job Title: WWI Coordinator

Company: LRQA
Location: Solitaire Corporate Park, Mumbai, Maharashtra
Job Type: Full-time | Regular
Shift: Night shift
Job ID: 42133
Position Category: Technical

About LRQA:

LRQA is a leading global assurance provider with a presence in 150 countries and a team of over 5,000 experts, supporting 61,000+ clients across sectors. Known for our deep expertise in certification, inspection, training, cybersecurity, and customized assurance, we are committed to building a safer and more sustainable future.

Role Overview:

As a WWI Coordinator, you will play a techno-commercial role offering end-to-end support for inspection activities—ranging from proposal to execution—ensuring alignment with client expectations and LRQA governance.

Key Responsibilities:

Inspection Coordination:

• Monitor and respond to WWI inspection requests.

• Liaise with Project Managers, SMEs, and inspectors to ensure timely service delivery.

• Participate in project kickoff meetings and issue service instructions.

• Ensure cost-effective, on-time service execution.

Contractor Management:

• Maintain and update subcontractor database (CVs, rates, contracts, etc.).

• Monitor agreement expiries and initiate renewals.

• Negotiate subcontractor costs and track cost savings.

Recruitment & Capacity Planning:

• Identify, onboard, and maintain a pipeline of competent subcontractors.

• Assist in capacity planning and support sales teams in bids with resource forecasts.

Resource Coordination:

• Ensure availability and qualification of inspectors.

• Communicate inspection scope and deliverables clearly.

• Review inspection reports for technical quality and completeness.

Commercial & Contractual:

• Handle legal compliance in subcontractor contracts.

• Support resource costing for tenders and pre-sales.

• Ensure payments are accurate and processed within SLA.

Performance Monitoring:

• Track subcontractor performance and manage feedback loops.

• Address underperformance through evaluation and proper closure procedures.

Governance & Quality:

• Ensure documentation aligns with LRQA’s procedures.

• Participate in customer complaint investigations and RCA/CAPA implementation.

• Track and report KPIs; implement project risk mitigation.

Required Qualifications:

• Education: Bachelor’s in Engineering (relevant technical discipline)

• Experience: 5+ years in inspection coordination or similar technical project roles

• Skills:

  • Excellent communication and interpersonal skills

  • Experience in QA/QC, fabrication, construction, and inspection industries

  • Commercial acumen and negotiation skills

  • Proficiency in Microsoft Office Suite, internet research, and databases

  • Fluency in English (other languages like European/Chinese are a plus)

Additional Details:

• May require staggered or night shifts

• Global coordination and multicultural team exposure

• Strong focus on diversity, inclusion, and sustainability

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